- The companion is not running
- The browser-stored endpoint or token was cleared
- The token does not match the current companion
- A browser privacy setting blocked the loopback request
local companion
Local Companion is not paired
The browser does not have a working loopback endpoint and pairing token for the user’s companion.

- Local companion is not paired.
- Pair the companion first.
- Companion unavailable
- Do not expose the pairing token in support
- Do not bind the companion to a public network interface